01
Company knowledge
Retrieve policies, processes and internal guidance without relying on someone who remembers where it lives.
RAG & Knowledge SystemsFind the answer.
Find the answer.
Show the source.
We build knowledge systems that answer from your company’s documents and records. Relevant sources, current versions and appropriate access help your team judge whether an answer is safe to use.
Product knowledge · technical documents · cited answers
2 to 4 weeksto a focused working proof
Senior engineeringresponsible for the implementation
Magus.TECHNICAL KNOWLEDGE / RAG
Technical knowledge / RAG
Example01
IdentifyModel and serial range
02
RetrieveCurrent manual + bulletin
03
AnswerRelevant passages cited
Conflicting guidance goes to a specialist.
Use model and revision details to narrow the source set.
01 · THE WORK
Built for the work your business needs
We build knowledge systems that answer from your company’s documents and records. Relevant sources, current versions and appropriate access help your team judge whether an answer is safe to use.
02 · THE IMPLEMENTATION
Where it can make a difference
02
Technical support
Find the document that applies to the product, model or version in front of the team.
03
Case research
Bring together contracts, correspondence and records while preserving the source behind each finding.
03 · THE IMPLEMENTATION
What we implement
01
Prepare the sources
Establish which documents are authoritative, how versions change and who owns them.
02
Retrieve and explain
Build search and answer generation that preserves citations and makes gaps or conflicts visible.
03
Respect access
Test who can retrieve what and how updates, removals and permissions reach the knowledge system.
IMPLEMENTATION EXAMPLE
Find the right technical answer for the right product revision
An operator needs a product or compatibility answer for a specific model or serial range.
THE EVIDENCE
What the system needs
- Model, variant and relevant serial range
- Approved manuals, revision history and technical bulletins
- Compatibility tables and escalation instructions
THE CHECKS
What this example checks
- Retrieve the sources that apply to this product revision.
- Identify conflicts, superseded guidance or missing model details.
- Attach the supporting passage and document version to the answer.
THE WORKING RESULT
What reaches the team
A cited technical response, or an explicit request for the details needed to answer reliably.
The decision boundaryThe responsible specialist reviews uncertain or consequential advice. The system does not treat a similar model’s manual as evidence for this one.
WHAT THIS EXAMPLE WOULD TEST
Test real questions that include changed revisions and near identical products. Measure wrong document retrieval, citation support and appropriate escalation.
Illustrative implementation scope. This describes a possible build, rather than a claimed client result.
05 · THE WORK
From a useful proof to daily use
Test a representative question set, including questions that should not be answered. Evaluate retrieval relevance, citation support, access boundaries and handling of outdated sources.
A focused proof of concept ships in 2 to 4 weeks. We use the findings to scope production integrations, access, monitoring, rollout and support.
DELIVERED THROUGH OUR SERVICES
The work behind the solution.
YOUR NEXT STEP
Which answers are already somewhere in your business?
Bring us one workflow, real examples and the people who know the work. We’ll identify a practical first build.